FAQ
Frequently asked questions
Quick answers to the questions we hear most often about ATHINA AD.
Answers
Questions before you start
What is ATHINA AD?
ATHINA AD is a tool that turns videos into video description, transcription, and narration audio.
How is ATHINA AD different from similar services?
Many services describe from a transcript. ATHINA AD describes from the video and the audio, so it is more accurate and comprehensive.
Is it free?
Yes — ATHINA AD is free during the current testing period. We will announce paid plans (starting with the Creator Plan) before any charges begin.
What happens to my uploaded video?
Your original upload is kept for up to 90 days for processing, troubleshooting, service reliability, quality evaluation, safety, abuse prevention, and support, and is then automatically deleted. It is not shown in your account History or available for download after submission. See our Privacy Policy for the full data lifecycle.
What is audio description?
Audio description is spoken narration that explains important visual details in a video — what is happening on screen between dialogue and key sounds.
How is audio description different from captions?
Captions write down speech and important sounds. Audio description explains important visuals.
Who can benefit from this?
Anyone who needs video description — for themselves or for others. That includes blind and low-vision individuals, families and friends, teachers and schools, creators and influencers, charities and foundations, and companies and organizations.
What are the current limits?
During the current testing period, accounts support videos up to 30 minutes long and up to 1 GB. Supported formats include MP4, MPEG, MPG, MOV, AVI, FLV, WebM, WMV, and 3GP. You can run one analysis at a time. When paid plans begin, each plan will have its own video duration limit — see the pricing plans.
How accurate is the description?
Descriptions are generated by AI and can occasionally miss context or include mistakes. For high-stakes content, review the script and audio before use.
How do I get help?
Use the contact form on the home page, the contact form inside your user dashboard once you sign in, or email info@athinaad.com.